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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sean Stevens

Sean Stevens

May 23, 2024

1  out of  5
rating by Sean Stevens
"If you like your premiums going up every month, regardless of your driving record, this is the place to be. 10 years, 0 accidents, 0 claims, 0 tickets. Up up up and up and up. Rates always going up. Their answer,🤷🏽‍♂️."
We responded:
"Thank you, Sean, for reaching out today to express your frustration in the auto rates going up for you and your family. We did get your text messages requesting an answer. I have responded back to your text and called and left a message to have an adult conversation without vulgarities to our agency. We are here to help where we can with a good review of your coverages and options that may be available to you. There have been claims on your account over the years and we can review those as well. Again, thank you for reaching out today and are here to help. Have a nice afternoon."
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Patci Ryan

February 29, 2024

5  out of  5
rating by Patci Ryan
"I have been an extremely happy customer of Darren Young's since 1984. He and his office staff have always treated me and my husband with a great deal of respect and kindness. He is a genuinely nice person and knows exactly what to do when we have had unfortunate situations arise. I/we have well-earned high praise for the way Darren conducts his business, his communication, and his personal care for his clients! We recommend him in with highest regard!"
We responded:
"Thank you Patci for letting us know. We are here to take care of our customers like you and your family. Appreciate your business and wish you a wonderful weekend. Thank you again."
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Carrie Mapes

January 12, 2024

5  out of  5
rating by Carrie Mapes
"I have been a State Farm customer for 32 years and have had Darren Young and his amazing staff (Carole) as my insurance company for close to 15 years. I like being able to call with a question and have Darren or his staff answer the phone. I recently had an incident on the freeway and I wasn't getting the answers or the response needed to get my Tahoe fixed. I spoke with Darren about it, he made some calls and my situation was 100% resolved within 72 hours. I was reimbursed in full. You get what you pay for with State Farm and Darren and his staff care about you as a person."
We responded:
"Thank you Carrie, Appreciate the feedback. We are here to help our customers as best we can when needed. Glad we were able to help get your situation taken care of. Thanks again"
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Enjoy Life

November 8, 2023

5  out of  5
rating by Enjoy Life
"I couldn’t be happier with Darren Young’s office! Genuine, honest, good hearted people. I’d Recommend anyone who is looking for Insurance to come here. Whether you’re looking for auto, home owners, life insurance, small business, pet insurance etc. This is your place! Darren, Carole, or Crystal would be happy to answer Insurance questions you may have."
We responded:
"Thank you so much for the review. We work together for our customers and help them along the way. We make good recommendations. We have many years of experience. I just celebrated my 35th year with State Farm yesterday. We are here to help. Thanks again. "
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Keith Martin

February 1, 2023

5  out of  5
rating by Keith Martin
"Have been with Darren Young for over 30 years. Darren, and Carole Saxton, have been there for me and my family for all our auto, home, and boat insurance needs over all those years. My wife and I meet with Darren each year to go over coverages, adjust as our lives and needs have changed, and most importantly ask Darren to explain the details of our coverages so if needed, we understand each policy. Carole has always been so great and responsive to our every policy question, adjustments to our plans, and is always very gracious and pleasant to work with. For all your insurance needs, we highly recommend State Farm - Darren Young and team to get you just what you need."
We responded:
"Keith, Thank you so much for your recomendations. We work hard for our clients to help them protect whats important to them like yourself. We have many years of knowledge in understanding insurance and how it works. Appreciate you and your family as our clients and friends."
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Steven Armstrong

January 31, 2023

5  out of  5
rating by Steven Armstrong
"We have enjoyed our relationship with Darren Youngs agency for decades, and have always ben cared for when the need arose. Broken glass, dented truck, hail damage, all have been quickly and professionally taken care of with no hassle. Highly recommend this office and this team for your insurance needs, and Darren has always directed his team to help us out of whatever we have gotten ourselves into!"
We responded:
"Thank you' Steve for posting. We try our best to help our clients and prospective clients. We are here to help you and your family as best we can. Our team is here to help you when needed and protect what is important to you. Thank You."
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Kenn Zigler sr.

January 21, 2023

5  out of  5
rating by Kenn Zigler sr.
"Nice and helpful staff. Easy to get to and parking"
We responded:
"Thank you Ken appreciate your review and your family. Have a great day."
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Damon Pilgrim

July 25, 2022

5  out of  5
rating by Damon Pilgrim
"Darren, Carole, and Stephanie are always extremely friendly and knowledgeable! I always look forward to visiting their office and leave feeling joyful and positive. I highly recommend!"
We responded:
"Thank you Damon for the review of our agency. We work hard to help protect our clients and handle reviews of coverages that can meet their needs. Have a nice day and again appreciate you thinking of us."
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audrey chapman

November 27, 2021

5  out of  5
rating by audrey chapman
"Friendly, professional, and easy to work with! I insure my home, 3 cars, a trailer and a teenager, I get the best rates I've found!"
We responded:
"Thank you Audrey. We work hard to help our clients like yourself."
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Ryan Fitzgerald

November 23, 2021

5  out of  5
rating by Ryan Fitzgerald
"I have been extremely happy with the service, support and accessibility I have experienced over the years as a client of Darren Young's office. I recommend him as an insurance agent for anyone."
We responded:
"Thank you Ryan, we do our best to help our clients like you and others. Best to you and your family this holiday season."
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Tom Rothrock

November 22, 2021

5  out of  5
rating by Tom Rothrock
"I’ve been with Darren Young insurance agency now for 5 years and couldn’t imagine going anywhere better. His 2 staff members are friendly, knowledgeable and very experienced. I believe they have over 20 years of combined insurance knowledge all of which has been with State Farm. Their rates have also been industry best for quite a while now. Highly recommended!"
We responded:
"Thanks Tom for the review. Appreciate you as a client and we do our best to serve you and help you with your insurance needs."
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Abrahim

November 4, 2021

5  out of  5
rating by Abrahim
"I was shopping around for an insurance policy and talked to many companies until I talked with Darren. Darren is professional, knowledgeable, and very fast and responsive. He cares about his clients and tries to provide the best policy that fits the client's need. I highly recommend Darren!"
We responded:
"Thank you Abrahim, we do our best to help our clients and meet their needs. Appreciate the review"
Profile photo of Amari for family and friends

Amari for family and friends

November 4, 2021

5  out of  5
rating by Amari for family and friends
"As I was filled with anxiety and sad over an uninsured driver hitting my car ..(which ended up being a total loss)…I walked into Darren Young’s State Farm office. As my agent he’s always been helpful as well as professional. He assisted me with the list of paperwork and called the claim adjuster to get specific answers to my questions. By the time I was done with the appointment I felt such relief!"
We responded:
"Thank you Amari, yes a process and glad we have been here to help you through this process with the Uninsured Operator. Hope it can get all taken care of for you soon."
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Sara White

November 20, 2020

5  out of  5
rating by Sara White
"My husband and I have been with Darren Young for more than 10 years. His office is great to work with and eager to help!"
We responded:
"Thank you so much Sara, we are here to help with your insurance needs. Have a nice evening."
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Mary Cate Leonard

November 7, 2020

5  out of  5
rating by Mary Cate Leonard
"My husband and I lost both of our cars when they were totaled during a recent windstorm. Darren work hard to make sure our claim process was as seamless as possible. His ‘CAN DO’ attitude was much appreciated during a very stressful time for our family. Highly recommend partnering with Darren!"
We responded:
"Hope you and Ryne are doing well. Thank you again for being a customer. We are here to help anytime"
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Heatherlynn

March 2, 2020

5  out of  5
rating by Heatherlynn
"Best insurance company I've worked with! They are quick and helpful."
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Catherine Kinuthia

January 29, 2020

2  out of  5
rating by Catherine Kinuthia
"I came in here today and the lady in the office called in from her office while she was still inside. I honestly thought she was on the phone and after a few minutes later she came by the door asking why I wasn't going inside while she called out for me. This is not how to offer good customer service and I hope that next time she will be courteous enough to usher customers in her office. If I had the time to shop around, I would transfer to a different agent but I will stay for now."
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Joseph Shredow

June 30, 2019

3  out of  5
rating by Joseph Shredow
"Typical insurance office. Nothing special"
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Scott Chavez

May 6, 2019

5  out of  5
rating by Scott Chavez
"I have Auto and Homeowners with Darren Young. Service has always been quick and easy."
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Amy Meredith

April 18, 2019

5  out of  5
rating by Amy Meredith
"My son recently was in an accident and the car was totaled. The person who caused the accident was un-insured. Darren responded promptly, as did the rest of the State Farm insurance team to answer all of our questions and settled our claim in a timely manner. I was amazed at how smoothly and efficiently the whole process was!"
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Mike Crouse

January 11, 2018

5  out of  5
rating by Mike Crouse
"Have worked with Darren Young agency for years I find him to be helpful and knowledgeable in what is best for his clients. Conveniently located as well on 57th ave and easy to work with. I highly recommend Darren ...he and his staff are great!"